Chapter 1 SITTING IN THE
control center of Algonquin Consolidated Power and Light’s sprawling complex on the East River in Queens, New York, the morning supervisor frowned at the pulsing red words on his computer screen.
Below them was frozen the exact time: 11:20:20:003 a.m.
He lowered his cardboard coffee cup, blue and white with stiff depictions of Greek athletes on it, and sat up in his creaky swivel chair.
The power company control center employees sat in front of individual workstations, like air traffic controllers. The large room was brightly lit and dominated...