Chapter 1Interpersonal CommunicationThe most immutable barrier in nature is between one
man's thoughts and another's.
Almost every problem, every conflict, every mistake, and every misunderstanding has at its most basic level a communication problem. William James saw the communication barrier as "immutable." We believe that while communication problems may never be completely eliminated, they can be reduced and often avoided.
We live in a world filled with other people. We live together, work together, and play together. In our personal lives, we need each other for security,...