Dr. Deming

Dr. Deming

The American Who Taught the Japanese About Quality

  • customer reviews
Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst behind the incredible success of Japanese industry. In fact, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, similar to the Malcolm Baldrige Award for quality in business in the United States. Today, Deming is finally becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.
Just how different is the Deming Management Method? Compare just a few of the many differences in beliefs between conventional organizations and Deming organizations:
Standard Company
* Quality is expensive
* Defects are caused by workers
* Buy at lowest cost
* Fear and reward are proper ways to motivate
* Play one supplier off against another
Deming Company
* Quality leads to lower costs
* Most defects are caused by the system
* Buy from vendors committed to quality
* Fear leads to disaster
* Work with suppliers
Choose a format:
Buy from us:
  • Touchstone | 
  • 304 pages | 
  • ISBN 9780671746216 | 
  • September 1991
Add to Cart
List Price $20.95
Usually ships within 1 business day

Video

"29" Author Adena Halpern Reveals Her Favorite Movies

Author Adena Halpern shares her all-time favorite movies with S&S.

Read an Excerpt

CHAPTER 1

Management and Quality

In 1986 Ford emerged as the darling of the American auto industry. Earnings, for the first time since the 1920s, exceeded those of General Motors, and in fact exceeded GM's and Chrysler's combined. Ford's market share continued to increase at the expense of its two American rivals. Its new Taurus/Sable car line was an unqualified success, commercially and in the eyes of Detroit's critics. Consumer Reports magazine, not usually a fan of American automobiles, called the new cars the best American cars it had ever tested and used the Taurus as the standard by which to judge other domestic... see more

More Books from this Author

Explore

CONNECT WITH US

Get a FREE eBook
when you join our mailing list!