Books > Global Literacies >

Excerpts

Contents

To the Reader

PART ONE
THE SEARCH FOR GLOBAL COMPETITIVENESS
ONE The New Business Reality
TWO The Cultures of Twenty-first-Century Business

PART TWO
THE FOUR GLOBAL LITERACIES:
Creating a New Language of Business
THREE Personal Literacy: Understanding and Valuing Yourself
FOUR Social Literacy: Engaging and Challenging Others
FIVE Business Literacy: Focusing and Mobilizing Your Organization
SIX Cultural Literacy: Valuing and Leveraging Cultural Differences

PART THREE
THE GLOBAL LITERACIES AT WORK:
Solving the Five Universal Business Questions
SEVEN Purpose: Where Are We Going?
EIGHT Plan: How Do We Get There?
NINE Networks: How Do We Work Together?
TEN Tools: What Resources Do We Need?
ELEVEN Results: How Do We Measure Success?

PART FOUR
BECOMING A GLOBALLY LITERATE LEADER
TWELVE Your Path to Global Literacies

Appendix: Research Strategy
Selected References
Acknowledgments
Healthy Companies International and Watson Wyatt Worldwide
Index