Chapter 1: Playing by the RulesAfter the Industrial Era
Over the past half-century, the United States and other economically advanced countries have gradually made the shift into what has been called an "information society," the "information age," or the "postindustrial era." Futurist Alvin Toffler has labeled this transition the "Third Wave," suggesting that it will ultimately be as consequential as the two previous waves in human history: from hunter-gatherer to agricultural societies and then from agricultural to industrial ones.
This shift consists of a number of related elements. In the economy, services increasingly...