IntroductionKeeping Yourself Safe
If you or someone you love is going into a hospital, you need this book.
Most hospitals work hard to make sure you get the care you need and to protect you from harm. And most doctors and nurses are dedicated, competent professionals, committed to helping you heal. But the modern hospital is a vast, complex enterprise, and there are many opportunities for things to go wrong. The best way to protect yourself is to be an informed consumer.
Reliable estimates suggest that, of every one hundred people who go into a hospital, between five and ten will suffer some sort of injury or...