Letitia Balderige's New Complete Guide to Executive Manners

Letitia Balderige's New Complete Guide to Executive Manners

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After sixteen printings in its first edition and two in this updated version, this bestseller remains America's most complete guide to the hidden asset that isn't taught in business schools -- the personal behavior that can make you or break you in today's competitive workplace. Letitia Baldrige takes the reader from the first interview and first day at work through all the complex knowledge we need to maneuver through the ranks and rise to the top.
WHAT THIS BOOK REVEALS:
* The ten major problems at work that never existed before, but which everyone from trainee to CEO must learn to handle today
* The twenty-four hallmarks of those who "work smart" today
* Which behaviors accepted a short time ago may spell disaster today
* The new codes concerning dress...language...socializing with colleagues...behavior when traveling and at conferences or meetings
* What degree of informality is acceptable today -- and with whom
* What you must know about the new manners relating to diversity...plurality...family values...sexual freedom...and substance abuse problems...about hiring and firing...and much more
* A total update on today's business entertaining, from lunch with a guest at your desk to planning parties for thousands
* Running meetings, from interoffice to international
* Corresponding in every form, from traditional to high-tech electronics...forms of address...Plus the hidden rituals of business life that a polished professional on the rise must learn to handle with poise and confidence
As life at work becomes increasingly pressured, everyone needs to know more about improving interpersonal relations. You'll learn exactly what to do, what to say, and how best to present yourself, from this extraordinary guide. Plus -- it's good reading!
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  • Scribner | 
  • 672 pages | 
  • ISBN 9780892563623 | 
  • October 1993
List Price $45.00
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Read an Excerpt

Chapter 1

The Executive at Ease on the Job

Everyone has qualms when they're starting out in the business world. Even senior managers who have excelled in the workplace for decades confess to concern when plunged into strange, new territory, entering unknown situations, dealing with strangers about whom they know nothing other than their brief bios and some second-hand opinions.

The purpose of a book like this on human interactions and behavior is to give you information that can become a useful set of tools to help make life at work easier and more successful.

Everyone who goes to work wants to feel at ease...
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