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The Magic of Dialogue
Transforming Conflict into Cooperation  
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Discussion Group Questions

1. Is leadership in your organization closer to the traditional top-down style, or to the newer styles of relational leadership the book describes?

2. Do you find the description and examples of dialogue in the book relevant to your organization and your own work?

3. How do you think your organization would function if there were more dialogue?

4. Can your recall any examples of genuine dialogue in your organization, and if so, how did they help matters?

5. Where in your organization is there the most pressing need to substitute dialogue for argument, debate and ordinary discussion?

6. How skillful are you personally in applying the three core skills of dialogue -- listening with empathy, suspending status, and surfacing assumptions non-judgmentally? Where would you like additional practice?

7. What are the issues in your organization that dialogue can best help to resolve?

8. Which, if any, of the fifteen strategies for conducting dialogue described in this book, are relevant to your life and work?

9. The book stresses the growing importance of subcultures that divide us from one another. How many subcultures are there in your organization and how to they lead to misunderstanding?

10. Do you think that dialogue can help you to improve your personal relationships, over and above its business value? In what ways?