Managing with Dual Strategies
Planning for the present, Abell shows, requires a vision of how the firm must operate now given its unique competencies and resources. By involving each level within the management team from the CEO to financial planners, to line managers, Abell details how firms can pinpoint market opportunities through careful segmentation and identification of key success factors to "connect" with customers. At the same time, he distinguishes the importance of horizontal relationships for defining and focusing on internal strategies, and vertical relationships for being attuned to changing market realities.
Success today, he warns, does not ensure success tomorrow. Abell describes how world-class leaders such as Nestlé, Caterpillar, and Heineken monitor both internal and external forces for market change, successfully mastering the present, and preempting the future. Preparing for the future requires understanding the full range of activities industry-wide, and anticipating changes in technology, buyer/seller behavior, and product life cycles. Abell explains how companies can develop and implement these co-existing visions and address the real forms of change that vitally affect their future -- today and tomorrow.
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THE DUAL NATURE OF MANAGEMENT
Using present capacities to their fullest advantage and developing new ones in anticipation of the future characterizes the high performer in all fields of human endeavor. Athletes train and compete, and train further to enhance capacities for future events. Armies fight battles deploying whatever materiel and personnel they have at their disposal, and in more peaceful times develop new military capabilities in anticipation of battles still unfought. More generally speaking, we "consume" and "invest"; and as the old proverb warns (to remind us that there is a downside also): "We make... see more