Chapter 1"Oh, wad some power the girlie gie us to see oursels as others see us."
Robert Bums, 1786Building Productive Managerial Relationships
Have you ever wished that you could magically know what other people are really thinking about you when you are interacting with them? There are plenty of reasons why this information could be very valuable to you as a manager. There may also be plenty of reasons why you would rather not know.
"That incompetent SOB. He's trying to get me to do his job again."
"Another phony smile. She doesn't really care about me."
"He makes me feel so stupid...