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True Professionalism

True Professionalism
True Professionalism
By David H. Maister
This edition: Trade Paperback, 224 pages
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Description

Professional firms are forever trying to get their people to act like professionals -- to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism? His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success.

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Table of Contents
Lawrence A. Weinbach Managing Partner and Chief Executive, Andersen Worldwide Full of the practical wisdom that we have come to expect from David Maister. Professionals of every kind will find something useful in this collection of rich insights and ideas.
Jacob J. Weiss Vice President, Goldman, Sachs & Co. Captures the fundamental dilemmas which underlie the management of a professional service firm. An invaluable source.
Martin Sorrell Chairman, WPP Group PLC Helpful to everyone interested in improving the performance of professional service firms. Provocative, controversial and stimulating, Maister challenges traditional thinking and provides new insights on a wide range of important issues.
F. W. "Mickey" Huibregtsen Chairman and Director, McKinsey & Company, Netherlands Maister is a master in the field of professionalism. Whereas his focus clearly is on the professional firm, many of his thoughts are also relevant to the top management of large international corporations, both in their dealings with professionals and in their own management actions.
James P. Saviano President, CSC Consulting Maister has a remarkable ability to cut to the quick and challenge executives to take on the burden of leadership by offering practical advice on how to connect business behavior to principles and values.
Donald Groninger Executive Vice President and General Counsel, Bridgestone/Firestone, Inc. Provides a common sense blueprint for professional success, emphasizing the simple but often neglected principles that make for a fulfilling and productive career. Anyone who wants to be thought of as a professional will benefit from reading this book, Maister's insights apply to people at all levels of organizations and in a wide variety of industries and professions.
James P. Baughman Managing Director, J.P. Morgan & Co., Inc. Must reading for "professionals" who can't get out of their own way.
John M. Westcott, Jr.Assistant Managing Partner, Hale & Dorr, BostonMaister in print, like Maister in person, is animated, entertaining and insightful. He always leaves the reader with food for further thought.
Robert M. HellerKramer, Levin, Naftalis & FrankelDavid Maister is a walking oxymoron, a practical visionary whose thoughtful analysis of the professional service firm is must-reading for anyone trying to lead, manage or survive in one. If you need help getting your prima donnas to sing like a chorus, read this book
-- better yet, ask them to.
Fergus RyanManaging Partner, Arthur Andersen, AustraliaDavid Maister?s knowledge of professional services is second to none.
Bernard CourtaudGroupe Courtaud, FranceThis high-density book contains what a manager seldom takes time to think about. It is a monument of wisdom, as well as a sophisticated global vision of the professional firms.?
John W. Larson,Brobeck, Phleger & Harrison LLPDavid Maister has the unique ability to tell you how to apply management principles in a practical way. It seems that every article contained a bit of wisdom that proved important in managing our law firm.
Lawrence Gerber,McDermott, Will & EmeryDavid Maister combines knowledge, insights, and intellectual honesty with good humor. You may not always agree with him, but he will always make you think.
Roland BergerChairman of the Board, Roland Berger & Partners GmbH, GermanyMaister teaches us how to overcome the apparent contradiction between management consulting as a profession and/or as a business. His book is of high practical value to top management of large consulting firms, as well as to individual practitioners.
Louis H. van LennepDeBrauw Blackstone Westbroek, NetherlandsDavid Maister's writings are so clear, so good and so relevant that I'm tempted to hope that our competitors will not read them. If they do, there will be an unavoidable urge to act and to strive for better professional lives for themselves and for their firms.
Tom PetersAuthor of The Professional Service FirmMaister is PSF-man! And this is his best and most thoughtful work.
F. W. "Mickey" Huibregtsen,Chairman and Director, McKinsey & Company, NetherlandsIn the field of professionalism. Whereas his focus clearly is on the professional firm, many of his thoughts are also relevant to the top management of large international corporations, both in their dealings with professionals and in their own management actions.
Jacob J. Weiss,Vice President, Goldman, Sachs & Co.Captures the fundamental dilemmas which underlie the management of a professional service firm. An invaluable source.
Martin SorrellChairman, WPP Group PLCHelpful to everyone interested in improving the performance of professional service firms. Provocative, controversial and stimulating, Maister challenges traditional thinking and provides new insights on a wide range of important issues.
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