Chapter 1AN ALTERNATIVE TO WORKING AND LIVING IN A FANTASY WORLD
Denial is crippling American business.
Companies can lose phenomenal sums of money for months and deny that anything is amiss, until losses are too large to be ignored. Then they swing the downsizing meat cleaver in a futile attempt to cut their losses. This has happened at General Motors, at most of the airlines, at IBM -- the list goes on and on. When asked why they didn't do anything about their mounting losses earlier, these companies respond, "We were waiting for it to turn around," or "We can't do much about it because we can't get the labor force...