Skip to Main Content

About The Book

A Simon & Schuster audiobook. Simon & Schuster has a great book for every listener.

About The Author

Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing.

About The Reader

Frederick F. Reichheld is a New York Times best-selling author, speaker and business strategist best known for his research and writing on the loyalty business model and loyalty marketing.

Product Details

  • Publisher: Simon & Schuster Audio (January 1, 2012)
  • Runtime: 5 hours
  • ISBN13: 9781442350991

Browse Related Books

Resources and Downloads

High Resolution Images